National Tile Shortages – Due to Redland and Marley Nationwide tile shortages, please ring 01392 920520 before placing your tile order to check availability and delivery times as these can be up to 12 weeks.
Made to the highest standards with traditional materials, these Old Hollow Clay Pantiles are designed with an overlapping pantile shape to provide a characterful roofing surface.
These roof tiles feature and aged finish with random textures offering the effect of reclaimed pantiles, but the stringent quality requirements adhered to in the modern manufacturing process overcomes the weatherproofing and integrity risks associated with reused tiles.
Please note that delivery on this item may take up to 7 weeks
Mainland UK Delivery
|Delivery Option||Delivery Time||Tracked||Signed For||Cost|
|Standard parcel up to 4.95kg||3-5 Working Days||Yes||Yes||£8.75|
|Standard parcel from 5kg - 20kg||3-5 Working Days||Yes||Yes||£15.00|
|Standard Parcel over 20Kg||3-5 Working Days||Yes||Yes||90p per kg over 20kg|
|Standard Pallet Delivery over 49kg||3-5 Working Days||Yes||Yes||£55 per pallet (Max pallet weight: 1000kg)|
|Standard Liquids Delivery||3-5 Working Days||Yes||Yes||£55|
|Orders over £400.00 via Redland products||3-5 Working Days||Yes||Yes||FREE|
|Next Day Order up to 4.95kg (Order Before 12:30pm)||Next day between 0730 - 1800||Yes||Yes||£15.00|
|Next Day Order up to 20KG (Order Before 12:30pm)||Next day between 0730 - 1800||Yes||Yes||£18.00|
|Next Day Order 20kg - 49kg (Order Before 12:30pm)||Next day between 0730 - 1800||Yes||Yes||£1.20 per kg over|
|Next Day Pallet Delivery over 49Kg (Order Before 12:30pm)||Next day between 0730 - 1800||Yes||Yes||£75.00 per pallet|
|Offshore UK Orders||Yes||Yes||P.O.A|
European Delivery (EU Countries Only)
Unfortunately we are unable to process orders to any European or worldwide destinations.
How quickly will my order arrive?
Our aim is to dispatch all orders placed before 12 noon on the same day. Any orders placed after that time will be dispatched on the next available working day.
We will send you a notification email when your order has been dispatched. The time your order takes to arrive will depend on the delivery option you choose.
While we always try our best to dispatch every order following the above guidelines, during extremely busy periods dispatch times may increase by up to one day.
How can I track the status of my order?
You will receive an email to confirm we have received your order and that your payment has been accepted. You will also receive an email when your order has been dispatched.
In your dispatch confirmation email we will include any relevant tracking numbers, allowing you to track your parcel on the [ DPD/Royal Mail/UK Mail ] website. You will only receive a tracking number if you have chosen a tracked delivery option for your order.
What days will my order be delivered on?
Our couriers deliver between 07.00 and 18.00 Monday to Friday.
Will I need to sign for my order?
If you have chosen the ‘signed for’ delivery option, you will have to sign for your parcel upon receipt.
Special delivery instructions
If you have any special instructions for delivery, such as leaving your parcel with a neighbour, please include them in the ‘special instructions’ section at the checkout. Please note that our couriers will not respond to notes left on doors for security reasons.
I have a query regarding my delivery?
If you have any queries regarding your delivery please ring us on 01392 920520 or email us at firstname.lastname@example.org:
If we cannot deliver your order within the specified time period we will make every attempt to contact you and provide an expected delivery time. If this delivery time is not suitable, you can cancel your order and we will provide a full refund.
Collect in person
How carefully is my order packaged?
We take great care in packaging your order using the necessary materials according to its weight, size and how fragile it is.
What do I do if my order arrives damaged?
If any item you receive from us arrives damaged, please contact us as soon as possible or within 24 hours of your delivery on 01392 920520 or by email at email@example.com. We will then advise you on the best course of action. In most cases we will ask you to return the item to us for an exchange or refund.
In most cases we will refund the cost of posting the item back to us.
Please do not return a damaged order to us without contacting us first.
14 Day Money Back Guarantee
We are happy to accept returns, if they are returned within 14 days of being received, and providing item has not been used or opened and is in original condition.
An email MUST be sent before returning your item, a note must be enclosed with the returned item, stating the reason for the return and the name under which the item was purchased.
All products are individually inspected before being dispatched, to ensure items are sent out in perfect condition. In the unlikely event that your item is faulty, please return it to us within 7 days of receipt in its original condition. Upon inspection, we will be happy to replace or repair where possible, or refund you in full if the item is found to be faulty.